Information Technology Services
Our mission is to support Northeast in achieving its vision of becoming a student-focused, customer-oriented hub for academic and technical training. We aim to provide a comprehensive and innovative environment that transcends time and location.
The Office of Information Technology Services at Northeast Mississippi Community College is committed to offering technology support and fostering innovation. Our staff is ready to assist with computer purchases, hardware and software maintenance, and computer usage support for college personnel.
Computer Issues
Employees Needing Assistance
To address computer system issues, employees must submit work orders through the Computer Center Work Order System. The Computer Center staff will then prioritize all requests following the official college policy.
Technology Problems
Student Help Desk Requests
For assistance, students should go to the Student Help Desk situated in the Frank Haney Union. Alternatively, they can submit a help desk ticket through the Help Desk Support System.
Cybersecurity Awareness
Deny MFA Prompts You Didn't Initiate
If you receive an MFA request that you were not expecting, just say no!
- Tap "No, it's not me" to reject an unsolicited request.
- Tap "Report" to report as fraudulent. You can also "Cancel" a mistaken but not suspicious prompt.
- Only tap "Yes" if you were expecting it because you were actively logging into a service.