Student Help Desk Request

Help Desk Request

Northeast and Okta

Okta is an on-demand service that allows you to quickly sign in to all Northeast's applications through a single login.

New User Setup

Prospective students receive an email invitation to set up their Northeast Okta accounts once the Enrollment Services Office approves their application for admission. Northeast will send this email to the personal email on file with the college. If you used your parent's email when you completed your application, we would send the invitation to their email address. Please contact the Enrollment Services Office if you have changed or need to change your email address.

You may receive an invitation earlier if you have applied for Financial Aid and are selected for verification by the Financial Aid Office.

The invitation email will expire in seven (7) days. At that time, you will receive a second invitation. This process will continue for five (5) consecutive weeks. Always use the most recent email link to set up your account. If you fail to set up your Northeast Okta account, you must submit a ticket using the form on this page. You will not be able to log in until you complete your Northeast Okta account setup.

Once you sign in, the dashboard displays all your applications in one location. Click the application's corresponding icon to open the application in a new browser window or tab, and the system will automatically log you in.

How do I sign In?

Okta Sign In ScreenBefore signing in, you must have completed the steps necessary to create your Northeast Okta account. if you have not done so, please refer to the instructions above.

  1. Open a web browser and enter:
  2. Enter your Northeast email address and click Next.
  3. Enter your password and select your authentication method using the drop-down arrow next to your security image.
  4. Click Verify. You will receive a verification request to sign in if you enter the correct password.

After you enter your Northeast email address, your security image is displayed if you have previously completed a successful login in the browser you are using. This feature requires browser cookies.

Caution: If you have successfully signed in on the current browser before and have not cleared cookies, do not enter your password if your security image does not display when you enter your username.

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