SKIP TO PAGE CONTENT

Help Desk

New User Setup

To activate your account, visit aka.ms/my-accountIf you have an alternate email and phone number on file with the college, you will be able to claim your account and set your password and multi-factor authentication methods.

Once you've set up your account, you don't have to go through the process again. Keep your username and password in a safe and secure place.  When setting up your account always use answers you can remember.  You will need your password reset question and answer in the event you forget your password.

It is also best proactive to set up at least two methods of multi-factor authentications.  We recommend setting up the Microsoft Authenticator app along with your Phone to allow SMS codes in the event you need to set up a new phone.

 

Here is a step-by-step guide for creating your account through MyNEMCC. 

Creating your NEMCC Single Sign-on Account



I can't remember my password. What do I do?

To reset your password, visit aka.ms/sspr.  If you have an alternate email and phone number on file with the college, you will be able to reset your password.  If you do not have an alternate email address on file, you will need to contact the Helpdesk by submitted a request using the form on this page.

What are the rules for creating a password?
How do I set up a secondary for of multi-factor authentication?
I have a new phone. How do I get back into my account?
How do I have the remote management tool removed from my iPad?