Need Assistance?
The Northeast Help Desk is here for you.
Help Desk Hours of Operation
Location: Haney Student UnionMonday - Thursday 8 a.m. – 4 p.m.
Friday 8:00 a.m. - 12:00 noon
Phone: 662.720.7585
SMS/Text: 662.212.5948
HelpDesk Request Form
Contact Information
Austin Beasley
CDA Program Director
ambeasley@nemcc.edu
Phone: 662.720.7585
Carlena Benjamin
Instructional Technology
cmbenjamin@nemcc.edu
Phone: 662.720.7221
Technology Support
Apple CORES
Apple CORES are a team of students and technology staff that serves as a resource for students, employees, and community members to assist in using Apple devices and apps in the context of teaching and learning. We understand that everyone has their own way of learning, and we want to offer support in a way that encourages creativity and empowers employees and students to learn and create in a personalized way.
Our Mission
The goal of Apple CORES is to build and support a culture of creative, friendly, and constructive learning experiences. We celebrate the successes of technology both small and large and support the "yes, and..." perspective. Apple CORES strive to create a safe space where others can engage in collaborations, take risks, and have meaningful and relevant learning experiences with technology.
Schedule
The Apple CORES hub is located within the Frank Haney Student Union at the Technology Help Desk. Anyone that needs assistance can come and go for help during regular operating hours. After regular operating hours, assistance is still available through the Eula Dees Library.
Student Help Desk Hours:
Monday - Thursday: 8am - 4pm
Friday: 8am - 12pm
Lightning Learning
Each month the Apple CORES hosts quick lessons that offer an opportunity to learn how to have more meaningful learning experiences with iPad. Through these interactive lessons, participants will learn about topics such as multitasking, file storage, note-taking, accessibility features, and creative tools. Workshops are held at the Smart Campus Technology Help Desk during the activity period once a month. See the schedule below for specific dates and times of the technology workshops.
