SKIP TO PAGE CONTENT
Visit Apply Now Give
Menu
   

Student Technology Support

Need Assistance?

The Northeast Help Desk is here for you.

Help Desk Hours of Operation

Location:  Frank Haney Student Union
Monday - Thursday 8 a.m. – 4 p.m.
Friday 8:00 a.m. - 12:00 noon
Phone: 662.720.7585
SMS/Text: 662.212.5948
HelpDesk Request Form

 

Contact Information

Charlotte Tennison

Charlotte Tennison
Administrative Assistant
Associate Vice-President of Student Services
cwtennison@nemcc.edu 
Phone: 662.720.7772

Carlena Benjamin profile picture Carlena Benjamin
Instructional Technology
cmbenjamin@nemcc.edu 
Phone: 662.720.7221

Student Technology Support

Empowering Students: Your Go-To Hub for Tech Solutions and Support


Welcome to the Northeast student technology support hub, where we are committed to ensuring your digital journey with Apple technology is seamless and stress-free. The Northeast Tech Connect team offers a variety of support services encompassing a range of resources tailored to meet your tech needs. Dive into our library of step-by-step guides, hands-on learning workshops on Tech Tuesday, or visit our Tech Connect Technology Help Desk for walk-in support. From setting up devices to navigating classroom projects, we've got you covered.

iPad displayed on a table

First Steps

  • Create Your MyNEMCC sign-on
  • Sign in to Email 
  • Set up Your Digital ID
  • iPad Action Plan
Get Started Here
MyNEMCC Dashboard displaying card sections such as Academic Standing, Message My Advisor, Student Resources, Microsoft 365 and Account Holds

MyNEMCC Dashboard

  • Student Resources
  • Account Information
  • Registration
  • Office 365
Get to Know My Dashboard
studnet in class looking at iPad

Penji Resources

  • Tutoring
  • Counseling
  • Advising
  • Study Rooms
How to Use Penji
student sitting at a table using an iPad; he is looking at the camera and smiling

Getting Started with iPad

  • Signing in to Apple ID
  • Naming your Device
  • Air Drop
  • Adjusting the Settings app for the best experience
Getting Started ​ (opens in a new window)
student sitting in classroom at desk with iPad

Digital Note-taking

Notability is a digital note-taking app students can use to capture, organize, and interact with information. Read more to learn how to blend text, images, and audio for an enhanced digital note-taking experience.

Explore Notability ​ (opens in a new window)
two female students sitting in a classroom smiling at the camera

Canvas Tips and Tricks

Canvas can be accessed through a web browser or a dedicated Canvas Student App. In this overview, we explore the differences between using Canvas LMS in a web browser and using it on the iPad app.

Learn More ​ (opens in a new window)
Teacher at the front of a classroom. Students are sitting at tables with their iPad.

Apple CORES

The Northeast Apple CORES is a student-led technology support team with a mission to create opportunities to reach and empower students.  Available to students, employees, and the community, Apple CORES is here to encourage everyone to create and explore technology in powerful ways.

Explore Resources Here