FAQ - Technology

Need Assistance?

The Northeast Help Desk is here for you.

Help Desk Hours of Operation

Location: Frank Haney Student Union
Monday - Thursday 8 a.m. – 4 p.m.
Friday 8:00 a.m. - 12:00 noon
Phone: 662.720.7585
SMS/Text: 662.212.5948
HelpDesk Request Form

Contact Information

Charlotte Tennison
Administrative Assistant
Associate Vice-President of Student Services
cwtennison@nemcc.edu
Phone: 662.720.7772

Carlena Benjamin
Instructional Technology
cmbenjamin@nemcc.edu
Phone: 662.720.7221

Frequently Asked Questions

Technology

What’s my username and password?

I forgot my password. How do I reset it?

Is the Canvas Inbox and my NE email the same?

When and where can I pick up my iPad?

I see that my iPad is managed by NE. What does this mean?

How do I remove NEMCC Remote Management from my iPad?

How do I access my textbooks?

What happens if my iPad is lost or stolen?

What do I do if my iPad is broken?

Can I borrow an iPad?