Need Assistance?
The Northeast Help Desk is here for you.
Help Desk Hours of Operation
Location: Frank Haney Student UnionMonday - Thursday 8 a.m. – 4 p.m.
Friday 8:00 a.m. - 12:00 noon
Phone: 662.720.7585
SMS/Text: 662.212.5948
HelpDesk Request Form
Contact Information
Austin Beasley
CDA Program Director
ambeasley@nemcc.edu
Phone: 662.720.7585
Carlena Benjamin
Instructional Technology
cmbenjamin@nemcc.edu
Phone: 662.720.7221
iPad Distribution
iPad Distribution
Every incoming student will receive an iPad upon acceptance to Northeast Mississippi Community College. iPad pick-up is held the week before the start of each semester. Training stations are available for fall handouts to help students set up the iPad, sign into email, and adjust settings for the best learning experience. Please plan to stay about 15-20 minutes for iPad pickup in the fall. Summer and Spring iPad pickup does not include learning stations, but staff are available to help students set up their devices and get started.
iPad handout takes place in the Haney Union at the SmartCampus Hub / Student Activities Center. To receive the iPad, students must present a current Northeast Student ID.
*All fees must be paid in the Business Office before students can pick up an iPad. See the schedule below for pickup time:
Spring 2025 Term
- Wednesday, January 8th: 8 am - 4 pm
- Thursday, January 9th: 8 am - 4 pm
- Friday, January 10th (extended hours): 8 am - 3 pm
Students may also pick up their iPad when classes begin during regular operating hours. Accounts are finalized at the end of each semester, so don't forget to pick up your iPad when the semester begins.
Personal iPads
Upon acceptance to Northeast Community College, the cost of an iPad is automatically charged to your NEMCC billing account. If you have previously purchased an iPad to use for the semester, you may register the device for use and request the iPad charge be removed from your billing account. An iPad must meet the following criteria to be accepted:
- Updated to the latest operating system
- The screen is intact and has no damage
- The device presented is verified to be the same device used for coursework.
Please note that the Student Help Desk must check and verify a personal iPad before charges are removed. You may have the personal device reviewed by scheduling a review time in person or completing the online form.