During regular business hours, you can contact the ID Card Office at 662-720-7311 to request the deactivation of your card. Make sure to specify whether you want to deactivate the physical card, watch, and/or phone version of the card. Any device not specified for suspension will remain active.
To deactivate your card using the Transact eAccounts app:
- Click the settings gear in the upper right corner.
- Select the Card Management option.
- Choose the credential you want to deactivate and toggle it off.
- You will receive a confirmation email. Only the selected card will be deactivated, and all other credentials will remain active.
To deactivate your card using the Transact eAccounts web version:
- Select Card Services.
- Select Deactivate Card.
- Choose the credential to deactivate and click on "Deactivate Card."
- You will receive a confirmation email. Only the selected card will be deactivated, and all other credentials will remain active.
For additional instructions on handling lost or found Apple devices and using Find My iPhone, please visit the Apple support located at https://support.apple.com/en-us/HT201472.
