Mobile ID

Setting Up Mobile ID on iPhone or Apple Watch

1. Verify you have a photo on file by checking your account on the Transact eAccounts page.  If you do not have an approved photo, you will not be able to add your TigerOne card to your wallet.
2. Download the Transact eAccounts Mobile app from the App Store to your phone.
3. Open Transact eAccounts. Click through the startup screens and tap Get Started.
4. Search for your college or university and click through to your Mobile ID login screen.
5. Enter your school credentials to authenticate your device. If you have not set up your school credentials, please visit your school website for your 'Submit Photo' process.
6. Once you have successfully authenticated in eAccounts, click the Add to Apple Wallet button to add your Mobile ID to Apple Wallet. You can add your student ID to one iPhone and one Apple Watch.
   • Click iPhone and continue through the prompts (Next, Agree to Terms & Conditions).
   • When the process is complete, the app will send a notification to verify your Mobile ID has been added to Wallet.
   • Tap Done in the upper right corner to return to the Home screen of the app.
   • You can now add your Apple Watch using the same process.

Full Requirements and Supported Devices

Setting Up Mobile ID in Google Wallet

1. Verify you have a photo on file by checking your account on the Transact eAccounts page.  If you do not have an approved photo, you will not be able to add your TigerOne card to your wallet.
2. Enable NFC on your phone in your Settings menu. NFC settings can be found in different areas of the Settings menu, depending on your device. A common location is Connected Devices>Connection Settings. (If not found there, use the Search option on the top right to double check.)
3. Toggle the NFC setting to "on"
4. Open Google Wallet and make sure it is enabled as the default payment application. If the app prompts you to add a credit card, you can bypass that screen and return to the Google Wallet home screen.
5. Download the Transact eAccounts Mobile app from the Google Play Store to your phone.
6. Open Transact eAccounts, click through the startup screens and tap Get Started.
7. Search for your school and click through to the Mobile ID login screen.
8. Enter your school credentials to authenticate your device. If you have not set up your school credentials, please see 'Submit Photo' information on your school website.
9. Once you have successfully authenticated in eAccounts, click the Add to Google Wallet button to add your Mobile ID to Google Wallet.
   • Continue through the prompts (Next, Accept the school name Terms & Conditions).
   • Next, Accept the Google Wallet Terms of Service.
   • The next screen will confirm that the ID has been added to Google Wallet.

Full Requirements and Supported Devices

Error 6124: Photo Required

What it means: No approved photo on file

What to do: Submit your photo and wait for approval

Error 6110: Not Authorized

What it means: Your account is not eligible

What to do: Confirm you are an active student or employee

Error 6114: Device Conflict

What it means: ID already set up on Android

What to do: Remove your Android credential before adding to iPhone