Workforce Courses

The Division of Workforce Training and Economic Development provides training to businesses, industries and residents within the five county district which includes Alcorn, Tippah, Union, Prentiss and Tishomingo.  If you have additional questions, please contact us.

Course Offerings

Leadership Skills

Essential Skills of Leadership

A review of the most important skills a leader must possess

  • Modeling leadership: character, integrity, respect
  • Separating facts from opinions
  • Engaging all experts

Essential Skills of Communication

Communication is the key to success no matter the situation. During this workshop you will learn to

  • Build cooperative relationships that focuses on trust and respect
  • Communicate successfully using simple and direct language
  • Develop or increase your active-listening skills to anticipate and avoid misunderstandings
  • Remove the barriers that weaken your ability to communicate well

Resolving Conflict

The program uses a training technique called behavior modeling, which has been proven effective with all types of leaders, in all kinds of situations.

  • Improve relations with team members
  • Increased productivity because of improved relations
  • Reduce the amount of stress in your work
  • Focus on resolving conflict at the source, rather than reacting to situations that escalate to violence

Managing Complaints

To manage complaints well requires a proven process that builds on listening and problem-solving skills.  Expected outcomes:.

  • Understand why all team member complaints must be dealt with rather than ignored or dismissed.
  • Be more sensitive to all the problems-major or trivial, real or imagined-that can lie behind complaints.
  • Understand techniques used to determine underlying problems, which are not always the same as those the team member thinks are responsible for his/her difficulties.
  • Use various techniques to solve such problems while maintaining a positive relationship with the team member.

Improving Work Habits

To improve work habits one must objectively describe the habit so the team member takes ownership.  Expected outcomes:.

  • Explain the observed work habit and why it concerns you.
  • Ask the team member why it is occurring.
  • Ask the team member for ways to resolve the issue.
  • Agree on actions that must be taken to solve the problem.
  • Follow up and monitor progress.

Manufacturing Academy

This course is designed using survey results from industries within the Northeast District.  The 50-hour course provides training in the essential skills defined by our manufacturing partners.  It includes OSHA10 certification, a CPR card, the National Career Readiness Certificate (CRC/WorkKeys) and hands-on training in: quality tools, measuring instruments, lean principles, problem-solving, assembly drawings, applied math, communication, teamwork, job search, workplace discipline, critical thinking and project management.  A prerequisite for this course is the Smart Start program (offered by Adult Ed).

Manufacturing Skills Basic

Manufacturing Skills Basic Certification is a 96-hour course designed to provide applicants with skills that are necessary to be successful in a high-performance manufacturing environment.  The course introduces and reinforces skills in safety, interpreting technical documents, precision measuring instruments and quality systems.  In addition, high performance manufacturing principles are introduced, including 5S, value stream mapping, kanban systems, and process controls.

Maintenance Technician Workforce Certificate

Maintenance Technician Workforce Certification provides you with necessary skills for entry-level maintenance personnel.  You will use industrial math in your study of AC/DC electrical, wiring, power distribution, electrical machines, relay controls, motor controls, programmable logic controls, fluid power and troubleshooting.  The course requires completion of Manufacturing Skills Basic or Manufacturing Academy as a prerequisite.

Safety

Northeast maintains a vast library of safety dvd’s that industries can use in team safety meetings.  Contact us for a list of available titles.  The Workforce Division coordinates advanced safety classes, such as HAZMAT, lockout/tagout, and confined spaces, et al, to meet industry needs.

OSHA10

The 10-hour General Industry Training Program gives workers the ability to recognize and prevent hazards in the workplace. This training provides an overview of OSHA, basic electrical safety, walking/working surfaces, machine guarding, emergency action plans, and flammable and combustible liquids.  It is an online course, providing industry and individuals greater flexibility in scheduling for the class.  As participants complete the course, they can print their certificate immediately on demand.  An official certification will be mailed directly to the address provided by the participant.  The cost is $50 per person.

OSHA30

The 30-Hour General Industry Safety Training course is a comprehensive safety program for general industry workers and supervisors.  It is specifically designed for safety directors, team leaders, and supervisors.  The program provides complete information on OSHA compliance issues.  This course is available online (fee required) or we can coordinate training directly with the organization.  A construction version is also available

Welding Customized

This course is an introduction to welding of pipe using the Shielded Metal Arc Welding process (SMAW) and Gas Tungsten Arc Welding (GTAW).  It includes electrode selection, equipment setup, and safe shop practices. Click the link for the Customized Welding-Application.

Welding Structural

The Welding and Cutting Course prepares the successful student for entry-level employment in the field of welding and cutting. The curriculum includes Safety, Shielded Metal Arc Welding (SMAW), Gas Metal Arc Welding (GMAW), Flux Cored Arc Welding (FCAW), Oxy-fuel Cutting, and Gas Tungsten Arc Welding (GTAW). Click the link for the Structural Welding Application.