Help & Support

Online courses are delivered through an internet based learning system called Canvas. When you register for online courses, your courses will become available on the first day of class. You will need to log in and complete weekly assignments. These assignments will be your attendance records for your course. You will also be required to complete 2-3 proctored exams.

For support resources for online students see details below.

Login Information

You will be able to log in and view your course on the first day of class. To log in complete the following steps:

  1. Go to the Canvas link at the top of the website.
  2. Your username is your Northeast Email Address.
  3. If your password has not been setup, you will use the Create New Password link.
  4. On the Create New Password link you will enter your Northeast Email Address.
  5. An email will be sent to your personal email on file. Use the email links to setup your password. To confirm your personal email file, you may inquire with Admissions and Records or the eLearning Office.

Your new password can be used to access Canvas, Email, and other Northeast applications.

Once you have completed logging in to the system, click on the Canvas icon. Your courses will show on the front page or by clicking Courses>All Courses. Non-NEMCC courses will also be listed on this course listing.

Take a Tour of Canvas

Check out the Canvas Student Training Course to learn to navigate Canvas and the many tools for your courses.

Canvas Resources

Contact us for help at
24/7 Support available at 1-855-308-2755

State Authorization for Online Education

If you are a Northeast Mississippi Community College student living outside of Mississippi, be aware that all U.S. states require postsecondary educational institutions to be legally authorized to provide postsecondary educational instruction in their states. Northeast wants to provide online education programs and courses to students in all states and territories. Northeast has been approved by the state of Mississippi to participate in the National Council for State Authorization Reciprocity Agreements (NC-SARA). As a SARA participant, Northeast is authorized to offer distance education to persons residing in other SARA-member states and districts.  SARA is an agreement among member states, districts and territories that establishes comparable national standards for interstate offering of postsecondary online education courses and programs.

Online Education Complaint Process

Northeast Mississippi Community College seeks to resolve concerns and issues in a reasonable and timely manner. Students who have a complaint may submit their concerns to the eLearning Office at  Complaints regarding student grades or student conduct violations are governed entirely by Northeast policies.  You may view the entire complaints/grievances policy on the Northeast Website. Students should use Northeast’s internal complaint process before pursuing external options.

If a complaint cannot be resolved through the Northeast student complaints process, students may file a complaint with the Mississippi Commission on College Accreditation by visiting their site. Students may also contact the appropriate agency in their state of residency. A current list of agencies can be found on NC-Sara’s State Portal Entity Contact listing.

Professional Licensure

If you live outside the state of Mississippi and are considering a program that leads to licensure, it is highly recommended that you should contact the appropriate licensing board in your home state before beginning an academic program at Northeast. SARA does not provide reciprocity for state professional licensing requirements. While it is the student’s responsibility to contact the appropriate licensing board in his or her home state to confirm whether or not the Northeast program will meet the state’s licensure requirements, Northeast will make attempts to contact students who are residing out of state while enrolled in licensure programs to prompt them to check their state’s requirements.